Privacy Policy

Last updated: June 8, 2026

Our Commitment to Privacy

Living Faith Community Church ("the Church," "we," "us," or "our") is committed to protecting the privacy of all individuals who visit our website, attend our services, or engage with our ministries. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

What Information We Collect

We may collect the following types of personal information: Information you provide directly:
  • Name, email address, phone number, and mailing address submitted through contact or registration forms
  • Prayer requests or personal information shared through ministry intake forms
  • Donation and financial information submitted through our online giving platform
  • Information provided when registering for events, programs, or volunteer opportunities
Information collected automatically:
  • Browser type, IP address, and device information
  • Pages visited, time spent on the site, and referring URLs
  • Cookie and tracking data (see Section 6)

How We Use Your Information

We use your personal information only for the purposes for which it was collected, including:
  • Responding to inquiries and prayer requests
  • Sending ministry updates, event notifications, and newsletters (with your consent)
  • Processing donations and issuing charitable tax receipts
  • Registering you for programs, events, or volunteer roles
  • Improving our website and communications
  • Meeting legal and regulatory obligations
We will not use your information for unrelated purposes without your knowledge and consent.

Sharing of Personal Information

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
  • Service providers: Third-party platforms that assist us in operating our website or ministry (such as email platforms, online giving processors, or event registration tools), bound by confidentiality agreements
  • Legal requirements: Where required by law, court order, or government authority
  • Safety: Where disclosure is necessary to protect the safety of an individual or the public
All third-party service providers are required to handle your information in a manner consistent with this Policy.

Online Giving and Financial Information

Donations made through this Site are processed by secure third-party payment processors. The Church does not store full credit card or banking details on its servers. All financial transactions are encrypted using industry-standard SSL technology. Official donation receipts for income tax purposes will be issued in accordance with Canada Revenue Agency requirements for registered charities.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience and analyze site traffic. Cookies are small data files stored on your device. We may use:
  • Essential cookies — necessary for the site to function properly
  • Analytics cookies — to understand how visitors interact with the site (e.g., Google Analytics)
  • Marketing cookies — if applicable, to support communication campaigns
You may disable cookies through your browser settings, though some site functionality may be affected as a result.

Retention of Information

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Donation records are retained in accordance with CRA requirements for registered charities. When information is no longer needed, it is securely destroyed or anonymized.

Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. While no method of transmission over the internet is completely secure, we are committed to protecting your information to the best of our ability.

Your Rights

You have the right to:
  • Request access to the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Withdraw consent for non-essential communications at any time
  • Request that we delete your information, subject to legal retention requirements
To exercise any of these rights, please contact us using the information in the "Contact Us" section below.

Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children without verifiable parental consent. If you believe we have inadvertently collected such information, please contact us and we will promptly address it.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised date. Continued use of the Site following posted changes constitutes your acceptance of the updated Policy.

Contact Us

If you have any questions about these Terms and Conditions, please contact us:
Living Faith Community Church
6439 2nd Street SE
Calgary, Alberta
T2H 1J5
info@lfccog.ca
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